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Dear customers

In view of the current circumstances, it is essential that everyone play their part in order to preserve the health of all.

Since the start of the health crisis, we have taken the necessary precautions to ensure that the measures are followed very strictly by our workers at their workplace:

We ask them to wear the safety equipment made available to them.
Our staff are required to wear a mask when social distancing (1.5m) cannot be respected.
They are also required to notify us immediately in the event of illness, infection with the virus or contact with a person carrying the virus. If this were the case, you would have already been informed and the services of your housekeeper would have been canceled.

As a customer, you also have your role to play:

Immediately notify the office on 0491 56 00 36 if you have symptoms, if you are ill or in quarantine.
Make sure you ventilate the home as much as possible before your housekeeper arrives and during her work.
Plan to have all what is needed to wash hands and have a clean towel available
During the service, avoid contact with your housekeeper. If your accommodation allows it, stay in a separate space during work and if this is not possible, keep a minimum distance of 1.5 meters. Wear a mask when social distancing cannot be met.
Preferably use electronic checks. If you still use paper checks, please prepare them in advance.

It goes without saying that it is very important to be able to count on your good cooperation and we thank you very much in advance.

Continue to take care of yourself and your loved ones.

The whole SO-NET team

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